Negotiation Agent

20,000 - 25,000 /month

Nbfc

Sector 7 HSR Layout, Bangalore

1 - 6 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance

Job Description

We are looking for a Negotiation Agent to join our team at NBFC. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to NBFC. The role offers ₹20,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Negotiation Agent job

Who is eligible to apply for this Negotiation Agent job at Nbfc?
Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge for this Negotiation Agent job offered by Nbfc.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹25,000 per month in this Negotiation Agent position.
What shift and timings does this job follow?
Ans : This Negotiation Agent job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 7 HSR Layout, Bangalore.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Negotiation Agent job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Negotiation Agent, you will work on skills like Computer Knowledge.
Where is this job located?
Ans : This Negotiation Agent job is located in Sector 7 HSR Layout, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 1-6 years of experience is ideal for this Negotiation Agent job.
Why should you apply for this Negotiation Agent job?
Ans : This Negotiation Agent job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.