Medical Representative

18,000 - 25,000 /month

Keyson Solutions Llp

Borivali (West), Mumbai

3 - 6 years Experience in Customer Support / TeleCaller

New

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Healthcare

Post Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for an enthusiastic and dedicated Medical Representative to become a valuable part of our team for Keyson Solutions Llp based in Mumbai, located at Borivali (West). The role offers ₹18000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 3 - 6 years of experience in customer service or telecalling, who are proficient in any language. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A Post Graduate is required, and candidates must be open to working 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6 years of experience.

More about this Medical Representative job

What is the eligibility criteria to apply for this Medical Representative job?
Ans: The candidate should be Post Graduate and above and above with 3 - 6 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Medical Representative job?
Ans: This Medical Representative job will have 6 working days.
Are there any charges applicable while applying or joining this Medical Representative job?
Ans: No, there is no fee applicable for applying this Medical Representative job and during the employment with the company, i.e., KEYSON SOLUTIONS LLP.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Medical Representative role?
Ans: There is an immediate opening of 1 Medical Representative at KEYSON SOLUTIONS LLP
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Medical Representative job?
Ans: This Medical Representative job has Day Shift.