jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Media Support Executive

salary 18,000 - 21,000 /month
company-logo
job companyTechnotask Business Solutions
job location Thane West, Mumbai
job experience0 - 3 years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
Males Only
jobShift
6 days working | Night Shift

Job Description

We are looking for a Media Support Executive to join our team at Technotask Business Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18,000 - ₹21,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Media Support Executive job

  1. Can freshers or experienced candidates apply for this Media Support Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Media Support Executive role.
  2. What salary is offered for this Media Support Executive job?
    Ans : The salary for this Media Support Executive job ranges between ₹18,000-₹21,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Media Support Executive job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
  5. How many vacancies are there for this Media Support Executive job?
    Ans : There are 25 vacancies for this Media Support Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 0-3 years of experience are eligible to apply for this Media Support Executive role. Only male candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Media Support Executive position is Thane West, Mumbai.
  8. What makes this Media Support Executive job a good opportunity?
    Ans : This Media Support Executive job is a good opportunity as it offers a salary between ₹18,000-₹21,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Shift

Night

Contract Job

No

Salary

₹ 18000 - ₹ 21000

Contact Person

Dipika Singh

Interview Address

Technotask, Ashar IT Park, 8th Floor, Thane Wagle Estate , Mumbai, Thane West, Mumbai
Posted 26 minutes ago
similar jobs

Apply to similar jobs

₹ 18,600 - 34,000 per month *
Blue Breeze Tech Engineers
Thane West, Mumbai
Skills: Other INDUSTRY, ,
New
Incentives included
5 Openings
₹ 24,000 - 30,000 per month
Teleperformance
Thane West, Mumbai
Skills: Domestic Calling, International Calling, Query Resolution
New
99 Openings
₹ 18,500 - 35,000 per month
Gaurav Consultant
Thane West, Mumbai (Field job)
Skills: Domestic Calling
New
50 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates