Masstort Specialist

We are looking for a Masstort Specialist to join our team at Av It Business Solution. The role offers ₹25000 - ₹43000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 6months .5 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.

Pl note only Experienced people dailed on Masstort process can apply No backend Experienced people can apply for this job.

Dailed on Roundup, Paraquat, AFFF, Camp Lejeune J&J Campaign can only apply. Please read again.

For more details contact us on 7840907697

Send resume- 9921521249

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Masstort Specialist job

1. What is the eligibility criteria to apply for this Masstort Specialist job?
   Ans: The candidate should be All Education levels and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹43000 per month + Incentives that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Masstort Specialist job?
   Ans: This Masstort Specialist job will have 5 working days.
4. Are there any charges applicable while applying or joining this Masstort Specialist job?
   Ans: No, there is no fee applicable for applying this Masstort Specialist job and during the employment with the company, i.e., AV IT BUSINESS SOLUTION.
5. Is it a work from home job?
   Ans: Yes, it’s a work from home job and can be done online.
6. How many openings are there for this Masstort Specialist role?
   Ans: There is an immediate opening of 15 Masstort Specialist at AV IT BUSINESS SOLUTION
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Masstort Specialist job?
   Ans: This Masstort Specialist job has Night Shift.