Malayalam Telecaller

18,000 - 25,000 /month

Naz V Hr Solutions

Guindy, Chennai

0 - 3 years Experience in Customer Support / TeleCaller

Replies in 24hrs

25 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Hindi, Kannada

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Malayalam Telecaller to join our team at Naz V Hr Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Malayalam Telecaller job

Can freshers or experienced candidates apply for this Malayalam Telecaller role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Malayalam Telecaller role.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹25,000 per month in this Malayalam Telecaller position.
What shift and timings does this job follow?
Ans : This Malayalam Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Guindy, Chennai.
How many vacancies are there for this Malayalam Telecaller job?
Ans : There are 25 vacancies for this Malayalam Telecaller role.
Is this job open for all genders?
Ans : Yes, this Malayalam Telecaller job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Malayalam Telecaller, you will work on skills like Domestic Calling.
What is the job location for this position?
Ans : The job location for this Malayalam Telecaller position is Guindy, Chennai.
Who is the right fit for this Malayalam Telecaller job?
Ans : A candidate having skills like Domestic Calling with 0-3 years of experience is the right fit for this Malayalam Telecaller job.
What makes this Malayalam Telecaller job a good opportunity?
Ans : This Malayalam Telecaller job is a good opportunity as it offers a salary between ₹18,000-₹25,000 per month. This is a Full Time job and has 25 openings.