Handle loan file login and update records in the system.
Verify loan case documents submitted by customers/agents.
Ensure KYC and compliance checks as per company/bank policy.
Coordinate with sales/field teams for missing or incorrect documents.
Provide software training to new staff/partners regarding loan processing.
Maintain and update loan data records in Excel/software.
Generate reports on loan applications, approvals, and rejections.
Maintain confidentiality of customer financial data and company records.
Assist in internal audits and compliance checks.