Customer Support Lead Generation Executive

13,000 - 24,000 /month

Iifl Insurance Brokers Limited

Thane West, Mumbai

Freshers in Customer Support / TeleCaller

55 Openings

Full Time

Job Highlights

Industry Type: B2C Sales

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Lead Generation Executive to join our team at Iifl Insurance Brokers Limited. The role offers ₹ 13,000 - ₹ 24,000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Lead Generation Executive job

Can freshers or experienced candidates apply for this Customer Support Lead Generation Executive role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Lead Generation Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Lead Generation Executive job ranges between ₹13,000-₹24,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Lead Generation Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many vacancies are there for this Customer Support Lead Generation Executive job?
Ans : There are 55 vacancies for this Customer Support Lead Generation Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Lead Generation Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Lead Generation Executive position is Thane West, Mumbai.
What makes this Customer Support Lead Generation Executive job a good opportunity?
Ans : This Customer Support Lead Generation Executive job is a good opportunity as it offers a salary between ₹13,000-₹24,000 per month. This is a Full Time job and has 55 openings.