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Customer Support Lead Generation Executive

salary 10,000 - 15,000 /month
company-logo
job companyAmeza Jewels
job location CG Road, Ahmedabad
job experience6 - 12 months Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Lead Generation Executive to join our team at Ameza Jewels. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to jewellery. The role offers ₹10,000 - ₹15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 6 months - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Lead Generation Executive job

  1. Who is eligible to apply for this Customer Support Lead Generation Executive job at Ameza Jewels?
    Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge, Domestic Calling for this Customer Support Lead Generation Executive job offered by Ameza Jewels.
  2. How much can you earn in this position?
    Ans : You can earn between ₹10,000-₹15,000 per month in this Customer Support Lead Generation Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Lead Generation Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in CG Road, Ahmedabad.
  5. How many vacancies are there for this Customer Support Lead Generation Executive job?
    Ans : There are 2 vacancies for this Customer Support Lead Generation Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Lead Generation Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Lead Generation Executive, you will work on skills like Computer Knowledge, Domestic Calling.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Lead Generation Executive position is CG Road, Ahmedabad.
  9. Who is the right fit for this Customer Support Lead Generation Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-1 years of experience is the right fit for this Customer Support Lead Generation Executive job.
  10. What makes this Customer Support Lead Generation Executive job a good opportunity?
    Ans : This Customer Support Lead Generation Executive job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 15000

English Proficiency

Yes

Contact Person

Sonal Chaudhary

Interview Address

203, Balaji Paragon Near Axis Bank, CG Road, Ahmedabad
Posted 6 days ago
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