KYC Field Executive

20,000 - 25,000 /month

Sgl Marketing Company

Field job

Malviya Nagar, Delhi

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: Banking

12th Pass and above

Males Only

09:00 AM - 06:00 PM | Flexible Shift

Job Benefits: PF

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a KYC Field Executive to join our team at Sgl Marketing Company. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹ 20,000 - ₹ 25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this KYC Field Executive job

Can freshers or experienced candidates apply for this KYC Field Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this KYC Field Executive role.
What salary is offered for this KYC Field Executive job?
Ans : The salary for this KYC Field Executive job ranges between ₹20,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This KYC Field Executive job follows a Flexible shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malviya Nagar, Delhi.
How many vacancies are there for this KYC Field Executive job?
Ans : There are 50 vacancies for this KYC Field Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this KYC Field Executive role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this KYC Field Executive position is Malviya Nagar, Delhi.
What makes this KYC Field Executive job a good opportunity?
Ans : This KYC Field Executive job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 50 openings.