Voice & Non-Voice Customer Support Executive

20,000 - 36,000 /month

Transcom

Green Park, Delhi

0 - 3 years Experience in Customer Support / TeleCaller

15 Openings

Full Time

Job Highlights

Industry Type: BPO

All Education levels

All genders

6 days working | Rotational Shift

Job Description

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Voice & Non-Voice Customer Support Executive job

Can freshers or experienced candidates apply for this Voice & Non-Voice Customer Support Executive role?
Ans : Candidates who have All Education levels with 0-3 years of experience can apply for this Voice & Non-Voice Customer Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this Voice & Non-Voice Customer Support Executive job ranges between ₹20,000-₹36,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Voice & Non-Voice Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Green Park, Delhi.
How many vacancies are there for this Voice & Non-Voice Customer Support Executive job?
Ans : There are 15 vacancies for this Voice & Non-Voice Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Voice & Non-Voice Customer Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Voice & Non-Voice Customer Support Executive position is Green Park, Delhi.
What makes this Voice & Non-Voice Customer Support Executive job a good opportunity?
Ans : This Voice & Non-Voice Customer Support Executive job is a good opportunity as it offers a salary between ₹20,000-₹36,000 per month. This is a Full Time job and has 15 openings.