KYC Field Executive

salary 18,000 - 35,500 /month*
company-logo
job companyKyota Agrochemicals Private Limited
job location Airoli, Navi Mumbai
incentive₹500 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
New
16 Openings
* Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
10th Pass and above
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: Cab, Meal, PF
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Bike, Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a KYC Field Executive to join our team at Kyota Agrochemicals Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers ₹18000 - ₹35500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this KYC Field Executive job

  1. What is the eligibility criteria to apply for this KYC Field Executive job?
    Ans: The candidate should be 10th Pass and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹18000 - ₹35500 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this KYC Field Executive job?
    Ans: This KYC Field Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this KYC Field Executive job?
    Ans: No, there is no fee applicable for applying this KYC Field Executive job and during the employment with the company, i.e., KYOTA AGROCHEMICALS PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this KYC Field Executive role?
    Ans: There is an immediate opening of 16 KYC Field Executive at KYOTA AGROCHEMICALS PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this KYC Field Executive job?
    Ans: This KYC Field Executive job has Day Shift.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Cab, Meal, PF

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Salary

₹ 18000 - ₹ 35500

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

HR Team

Interview Address

26-B tigri EXTN, delhi , delhi india -110062
Posted 21 hours ago
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