KYC Executive

20,000 - 29,000 /month*

Dezire Hr Services

Bommanahalli, Bangalore

₹5,000 incentives included

0 - 3 years Experience in Customer Support / TeleCaller

20 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Languages: Hindi, Malayalam

10th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

PAN Card, Aadhar Card, Bank Account

Job Description

Dear Champs,

About the Role

As a VKYC Executive, you will be the first point of contact in the customer verification process. Your role is to conduct secure and seamless video-based KYC (Know Your Customer) calls, ensuring all required customer details are accurately verified as per the standard operating procedures (SOP). This role demands strong communication skills, high levels of attentiveness, and the ability to make quick and accurate decisions during live interactions. You should be proactive, empathetic, and capable of handling customers with patience and professionalism.

What We Expect From You

Video KYC is part of the Customer Experience team at Navi. This role will require you to take vKYC calls from customers in real time. The vKYC call executives are required to do the following: Perform real-time customer identification through checks & reviews of KYC documentation on video calls to prevent fraudulent attempts. Demonstrate the highest standards of customer service while ensuring that customers are comfortable with the verification process.

Strictly adhere to standard operating procedure and service quality standards. This requires a strong understanding of the vKYC process to ensure calls are handled effectively and accurately.

Must Haves

0-2 years of experience or preference in customer support, KYC verification roles.

Good communication skills in English and Hindi, along with at least one regional language (preferably Malayalam,).

Should be proactive, confident, and customer-focused.

Should have basic knowledge of the internet and Excel.

Basic computer knowledge and the ability to handle applications.

Flexible with working hours as per rosters and shifts.

Location: Tin Factory, Bommanahalli, Bangalore

Package: Up to 16K to 24K in Hand

Shift: Day shift (6 days a week)

Off Days: 1 day rotational off

Transportation: No cab facility

Call me as Hr Vijay at 98 44 046 333.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this KYC Executive job

What skills and experience do you need for this KYC Executive job?
Ans : To apply for this KYC Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 0-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this KYC Executive job ranges between ₹20,000-₹29,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This KYC Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bommanahalli, Bangalore.
How many vacancies are there for this KYC Executive job?
Ans : There are 20 vacancies for this KYC Executive role.
Is this job open for all genders?
Ans : Yes, this KYC Executive job is open for both male and female candidates.
What are the key responsibilities of this KYC Executive job?
Ans : As a KYC Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this KYC Executive position is Bommanahalli, Bangalore.
Who is the right fit for this KYC Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution with 0-3 years of experience is the right fit for this KYC Executive job.
What makes this KYC Executive job a good opportunity?
Ans : This KYC Executive job is a good opportunity as it offers a salary between ₹20,000-₹29,000 per month. This is a Full Time job and has 20 openings.