Key Relationship Manager

15,000 - 20,000 /month

Engagemytalent Hr Solutions Llp

Field job

New Town, Kolkata

6 - 12 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi, Bengali

Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Flexible Shift

Job Benefits: Medical Benefits

Laptop/Desktop

Job Description

We are looking for a Key Relationship Manager to join our team to handle customer calls, provide exceptional customer support and resolve queries related to Hospitality, Travel & Tourism. The role offers an attractive in-hand salary of ₹ 15,000 - ₹ 20,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Key Relationship Manager job

What qualifications and experience are required for this Key Relationship Manager position?
Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience and skills like Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this Key Relationship Manager job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Key Relationship Manager job follows a Flexible shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in New Town, Kolkata.
How many vacancies are there for this Key Relationship Manager job?
Ans : There are 2 vacancies for this Key Relationship Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-1 years of experience are eligible to apply for this Key Relationship Manager role. Only female candidates are eligible.
What are the key responsibilities of this Key Relationship Manager job?
Ans : As a Key Relationship Manager, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Key Relationship Manager position is New Town, Kolkata.
Who is the right fit for this Key Relationship Manager job?
Ans : A candidate having skills like Computer Knowledge with 1-1 years of experience is the right fit for this Key Relationship Manager job.
What makes this Key Relationship Manager job a good opportunity?
Ans : This Key Relationship Manager job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 2 openings.