Key Account Manager

20,000 - 40,000 /month

Overair Product & Services Private Limited

Sector 48 Gurgaon, Gurgaon

1 - 5 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: B2C Sales

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Key Account Manager to join our team at Overair Product & Services Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹ 20,000 - ₹ 40,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Key Account Manager job

What are the eligibility criteria for this Key Account Manager job?
Ans : Candidates should have a Graduate and above qualification with 1-5 years of experience and skills like Computer Knowledge for this Key Account Manager job offered by Overair Product & Services Private Limited in Sector 48 Gurgaon, Gurgaon.
What salary is offered for this Key Account Manager job?
Ans : The salary for this Key Account Manager job ranges between ₹20,000-₹40,000 per month.
What shift and timings does this job follow?
Ans : This Key Account Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 48 Gurgaon, Gurgaon.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Key Account Manager job is open for both male and female candidates.
What does the role of Key Account Manager involve?
Ans : As a Key Account Manager, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Key Account Manager job is located in Sector 48 Gurgaon, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 1-5 years of experience is ideal for this Key Account Manager job.
Why should you apply for this Key Account Manager job?
Ans : This Key Account Manager job offers a salary between ₹20,000-₹40,000 per month. This is a Full Time opportunity and has 25 openings available.