Key Account Manager

38,000 - 42,000 /Month

Mobcast

Kandivali (East), Mumbai

0 - 2 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Non-voice/Chat Process

Job Highlights

Graduate and above

All genders

5 days working | Day Shift

Job Description

We are looking for a Key Account Manager to join our team to handle customer calls, provide exceptional customer support and resolve queries related to HR Tech. The role offers an attractive in-hand salary of ₹38000 - ₹42000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Key Account Manager job

What is the eligibility criteria to apply for this Key Account Manager job?
Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹38000 - ₹42000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Key Account Manager job?
Ans: This Key Account Manager job will have 5 working days.
Are there any charges applicable while applying or joining this Key Account Manager job?
Ans: No, there is no fee applicable for applying this Key Account Manager job and during the employment with the company, i.e., MOBCAST.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Key Account Manager role?
Ans: There is an immediate opening of 1 Key Account Manager at MOBCAST
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Key Account Manager job?
Ans: This Key Account Manager job has Day Shift.