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Customer Support Key Account Manager

salary 20,000 - 30,000 /month
company-logo
job companyBpo
job location Shiva Nagar, Bangalore
job experience1 - 5 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Key Account Manager to join our team Startek Ageis BPO. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 20,000 - ₹ 30,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Support Key Account Manager job

  1. What are the eligibility criteria for this Customer Support Key Account Manager job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience and skills like Computer Knowledge for this Customer Support Key Account Manager job offered by Bpo in Shiva Nagar, Bangalore.
  2. What salary is offered for this Customer Support Key Account Manager job?
    Ans : The salary for this Customer Support Key Account Manager job ranges between ₹20,000-₹30,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Key Account Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Shiva Nagar, Bangalore.
  5. How many vacancies are there for this Customer Support Key Account Manager job?
    Ans : There are 50 vacancies for this Customer Support Key Account Manager role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Key Account Manager job is open for both male and female candidates.
  7. What does the role of Customer Support Key Account Manager involve?
    Ans : As a Customer Support Key Account Manager, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Key Account Manager position is Shiva Nagar, Bangalore.
  9. Who is the right fit for this Customer Support Key Account Manager job?
    Ans : A candidate having skills like Computer Knowledge with 1-5 years of experience is the right fit for this Customer Support Key Account Manager job.
  10. What makes this Customer Support Key Account Manager job a good opportunity?
    Ans : This Customer Support Key Account Manager job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 30000

Contact Person

Simran Singh

Interview Address

AKR Tech Park, 46/1, NH 44, near Krishna Reddy Industrial Area, Kudlu Gate, Krishna Reddy Industrial Area Kudlu Gate Bengaluru PIN: 560068, Shiva Nagar, Bangalore
Posted 5 hours ago

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Job Hai > Jobs in Bangalore > Customer Support / TeleCaller Jobs in Bangalore > Key Account Manager