IT Technician/Network Technician

15,000 - 16,000 /month

Techunify Softwares Private Limited

Tollygunge, Kolkata

5 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Languages: Hindi, Bengali

Graduate and above

Males Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 5 - 6+ years Experience.

More about this IT Technician/Network Technician job

What are the eligibility criteria for this IT Technician/Network Technician job?
Ans : Candidates should have a Graduate and above qualification with 5-7 years of experience for this IT Technician/Network Technician job offered by Techunify Softwares Private Limited in Tollygunge, Kolkata.
What salary is offered for this IT Technician/Network Technician job?
Ans : The salary for this IT Technician/Network Technician job ranges between ₹15,000-₹16,000 per month.
What shift and timings does this job follow?
Ans : This IT Technician/Network Technician job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Tollygunge, Kolkata.
How many vacancies are there for this IT Technician/Network Technician job?
Ans : There is 1 vacancy for this IT Technician/Network Technician role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 5-7 years of experience are eligible to apply for this IT Technician/Network Technician role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this IT Technician/Network Technician position is Tollygunge, Kolkata.
What makes this IT Technician/Network Technician job a good opportunity?
Ans : This IT Technician/Network Technician job is a good opportunity as it offers a salary between ₹15,000-₹16,000 per month. This is a Full Time job and has 1 openings.