Investor Relationship Executive

Job Title: Contact Centre Executive (Investor Servicing) – Central Line

Location: Central Line, Mumbai

Experience: 0 – 1 year (Freshers welcome)

Education: Graduate or Postgraduate (Commerce stream preferred)

Job Description:

We are seeking young, dynamic professionals to join our Investor Servicing Contact Centre team. The role involves assisting investors by addressing their queries, processing service requests, and ensuring a seamless customer experience over inbound calls and at the service counter.

Key Responsibilities:

Handle investor queries via inbound calls and over-the-counter visits.

Ensure responses provided are complete and accurate to avoid repeat queries.

Maintain 100% TAT for query resolution.

Track and process Demand Draft (DD) requests in coordination with Client Relations.

Maintain professional communication and ensure client satisfaction.

Must-Have Skills:

Excellent communication skills (verbal and written) in English.

Basic computer knowledge (MS Office, email handling).

Strong customer service orientation.

Good-to-Have Skills:

Prior internship or experience in customer service or BFSI domain.

Familiarity with call handling processes.

What We Offer:

Structured training and mentorship.

Growth opportunities in the financial services domain.

A supportive work environment focused on learning and career development.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Investor Relationship Executive job

1. What is the eligibility criteria to apply for this Investor Relationship Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹22000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Investor Relationship Executive job?
   Ans: This Investor Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Investor Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Investor Relationship Executive job and during the employment with the company, i.e., Upraisal People Productivity Performance.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Investor Relationship Executive role?
   Ans: There is an immediate opening of 6 Investor Relationship Executive at Upraisal People Productivity Performance
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Investor Relationship Executive job?
   Ans: This Investor Relationship Executive job has Day Shift.