Investor Relationship Executive

Job Title: Contact Center – Investor Servicing

Department: Contact Center

Location: Mumbai (Vikhroli West)

Experience: 0–1 year (Freshers Eligible)

Education: Graduate or Post-Graduate (Commerce preferred)

Requirement: Strong English communication is mandatory

Role Overview

This role involves assisting investors by addressing their queries, requests, and concerns through inbound calls and in-person desk support. The position requires excellent English communication skills, accuracy, and a strong customer-focused approach.

Key Responsibilities

• Handle investor servicing through inbound telephone calls and walk-in queries.

• Provide correct and complete responses to avoid repeat queries.

• Coordinate and track Demand Draft (DD) request processes with the internal Client Relations team.

• Maintain professional and clear communication across all interactions.

Skills Required

• Excellent English communication skills (must).

• Good verbal and written communication ability.

• Basic computer knowledge (MS Office, data entry, email handling).

• Ability to work in a fast-paced, process-driven environment.

• Strong customer-handling ability and attention to detail.

Key Performance Indicators

• 100% adherence to turnaround time (TAT) for all requests.

• High-quality communication during calls and counter interactions.

• Zero errors in information shared with investors.

Reporting To: Team Leader – Contact Center

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Investor Relationship Executive job

1. What is the eligibility criteria to apply for this Investor Relationship Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹22000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Investor Relationship Executive job?
   Ans: This Investor Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Investor Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Investor Relationship Executive job and during the employment with the company, i.e., Upraisal People Productivity Performance.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Investor Relationship Executive role?
   Ans: There is an immediate opening of 20 Investor Relationship Executive at Upraisal People Productivity Performance
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Investor Relationship Executive job?
   Ans: This Investor Relationship Executive job has Day Shift.