International Voice Process

10,000 - 50,000 /month

Skylark Hr Solutions Private Limited

Electronic City, Bangalore

1 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: Software & IT Services

Graduate and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Insurance, PF

Job Description

Dear Candidate,

Greetings from SKYLARK HR SOLUTIONS.

We are pleased to share an exciting career opportunity , a global leader in digital services and consulting. With over four decades of industry expertise,empowers organizations worldwide through innovative IT solutions, strong service delivery models, and a people-centric work culture. Known for stability, continuous learning, and global exposure, offers long-term career growth across diverse technology and support domains.

Job Details:

Position: Customer Support
Location: Bangalore
Experience Required: 0-1+ Year
No. of Positions: 20+
Mode of Interview: Virtual
Notice Period: Immediate to 30 days
Work Mode: Work from Office
Shift: Complete Night Shift

Key Skills (Tech & Non-Tech):

Excellent verbal and written communication skills
Customer service and query handling
L1 Service Desk experience
Hands-on experience with ticketing tools
Basic technical troubleshooting skills
Strong problem-solving and interpersonal skills

Roles & Responsibilities:

Handle customer and technical queries through inbound calls
Understand customer concerns and provide appropriate solutions within defined timelines
Respond to inquiries professionally with empathy and ownership
Resolve customer complaints and technical issues effectively
Ensure excellent service feedback and customer satisfaction
Log, track, and resolve issues using ticketing tools

Client Updates:

High emphasis on communication quality and customer experience
Structured ITIL-based service desk environment
Opportunity to work with global clients and enterprise systems

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this International Voice Process job

What skills and experience do you need for this International Voice Process job?
Ans : To apply for this International Voice Process job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process along with 1-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹50,000 per month in this International Voice Process position.
What shift and timings does this job follow?
Ans : This International Voice Process job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Electronic City, Bangalore.
How many vacancies are there for this International Voice Process job?
Ans : There are 10 vacancies for this International Voice Process role.
Is this job open for all genders?
Ans : Yes, this International Voice Process job is open for both male and female candidates.
What work will you do in this role?
Ans : As a International Voice Process, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this International Voice Process position is Electronic City, Bangalore.
Who is the right fit for this International Voice Process job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process with 1-2 years of experience is the right fit for this International Voice Process job.
What makes this International Voice Process job a good opportunity?
Ans : This International Voice Process job is a good opportunity as it offers a salary between ₹10,000-₹50,000 per month. This is a Full Time job and has 10 openings.