International Voice Process

Greetings from Intouch CX !!

Hiring for Customer Support International Voice( Virtual Interview)

Point of Contact : HR Daphnie 7406215123

adaphnie.dominica@gmail.com

Overview of the position :

We are seeking a skilled and customer-focused Chat Agent to provide
real-time assistance to customers via live chat. The ideal candidate will
deliver exceptional service, resolve queries efficiently, and represent the
brand in a friendly and professional manner.

The role of Customer Support Associate (CSA), will be responsible for :

Respond promptly and professionally to customer inquiries calls
chat while identifying opportunities for process improvement.
Resolve product or service problems by clarifying the customers
issue and identifying the cause.
Escalate unresolved issues to the appropriate internal teams.

Essential Functions :

Committed to providing outstanding customer service at every touchpoint.
Demonstrates strong self-management skills and consistently meets responsibilities.
Identify trends and take an active role in delivering suggestions for process & product improvements

IntouchCX | intouchcx.com Digital
Language English
Hours of Operation 24/7

Excellent written communication and typing skill :

Proficiency in English
High attention to detail and accuracy.
Strong problem-solving and conflict resolution skills.
Ability to multitask and manage multiple chat windows simultaneously.

Must successfully pass a background check
High school diploma or equivalent required
Post secondary degree is a plus
6Months to 1 year of experience in Customer Service Voice

Perks & Benefits
2 way free cab & Food

Candidates can share CV on below Email or what's app number

adaphnie.dominica@gmail.com

HR Daphnie 7406215123

IntouchCX Electronic City Phase 1 Konnapana Agrahara adjacent Kauvery Hospital

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this International Voice Process job

1. What is the eligibility criteria to apply for this International Voice Process job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹1000 - ₹36000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this International Voice Process job?
   Ans: This International Voice Process job will have 6 working days.
4. Are there any charges applicable while applying or joining this International Voice Process job?
   Ans: No, there is no fee applicable for applying this International Voice Process job and during the employment with the company, i.e., Intouchcx.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Voice Process role?
   Ans: There is an immediate opening of 99 International Voice Process at Intouchcx
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Voice Process job?
   Ans: This International Voice Process job has Night Shift.