Customer Support International Voice Process

24,000 - 32,000 /month

Igt Solutions

Kalyan nagar, Bangalore

6 - 12 months Experience in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

09:00 AM - 06:00 PM | 5 days working | Rotational Shift

Job Benefits: Cab

Job Description

We are looking for a International Voice Process to join our team at IGT SOLUTIONS. The role offers ₹ 24,000 - ₹ 32,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support International Voice Process job

What are the eligibility criteria for this Customer Support International Voice Process job?
Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience and skills like International Calling for this Customer Support International Voice Process job offered by Igt Solutions in Kalyan nagar, Bangalore.
What salary is offered for this Customer Support International Voice Process job?
Ans : The salary for this Customer Support International Voice Process job ranges between ₹24,000-₹32,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support International Voice Process job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kalyan nagar, Bangalore.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support International Voice Process job is open for both male and female candidates.
What does the role of Customer Support International Voice Process involve?
Ans : As a Customer Support International Voice Process, your work will involve skills like International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support International Voice Process job is located in Kalyan nagar, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling along with 1-1 years of experience is ideal for this Customer Support International Voice Process job.
Why should you apply for this Customer Support International Voice Process job?
Ans : This Customer Support International Voice Process job offers a salary between ₹24,000-₹32,000 per month. This is a Full Time opportunity and has 99 openings available.