Job Title: Customer Support Executive – Voice Process
Experience: Minimum 6 months to 1 year (Freshers can also apply)
Salary: ₹15,000 to ₹25,000 per month
Qualification: Minimum HSC (12th pass) to Graduate
Location: [Virar, Malad, Andheri]
Job Type: Full-time
Job Description:
We are hiring enthusiastic and customer-focused individuals for a Voice Process role. The candidate will be responsible for handling customer queries and providing effective solutions over calls.
Key Responsibilities:
Handle inbound and outbound customer calls
Resolve customer issues efficiently and professionally
Maintain accurate call records and follow-ups
Achieve daily/weekly targets and ensure customer satisfaction
Requirements:
Good communication skills in [mention language if specific]
Basic computer knowledge
Willingness to work in rotational shifts (if applicable)
Freshers are welcome; candidates with 6 months to 1 year of experience preferred
Perks and Benefits:
Attractive incentives
Growth opportunities
Supportive team environment