International Voice Process

26,000 - 60,000 /month*

Hirevolk Marketing Solutions Private Limited

DLF CITY PHASE 4, Gurgaon

₹20,000 incentives included

1 - 6+ years Experience in Customer Support / TeleCaller

25 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Job Highlights

Industry Type: B2C Sales

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Night Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a International Voice Process to join our team at Piezel Infotech Llp. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹ 26,000 - ₹ 60,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this International Voice Process job

What is the eligibility criteria to apply for this International Voice Process job?
Ans: The candidate should be 12th Pass and above and above with 1 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹26000 - ₹60000 per month + Incentives that depends on your interview. It's a Full Time job in Gurgaon.
How many working days are there for this International Voice Process job?
Ans: This International Voice Process job will have 6 working days.
Are there any charges applicable while applying or joining this International Voice Process job?
Ans: No, there is no fee applicable for applying this International Voice Process job and during the employment with the company, i.e., Hirevolk Marketing Solutions Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Voice Process role?
Ans: There is an immediate opening of 25 International Voice Process at Hirevolk Marketing Solutions Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Voice Process job?
Ans: This International Voice Process job has Night Shift.