A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 30,000 /month
Hexaware
Ghansoli, Navi Mumbai
0 - 2 years Experience in Customer Support / TeleCaller
Full Time
Roles and Responsibilities
Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner.
Provide accurate information on products/services offered by the company to customers.
Identify opportunities for upselling/cross-selling of relevant products/services based on customer needs.
Maintain records of all interactions with customers using CRM software (Zoho).
Desired Candidate Profile
0-3 years of experience in BPO/Call Centre environment handling international voice process.
Excellent communication skills with ability to handle multiple conversations simultaneously.
Proficiency in English language is mandatory; knowledge of Hindi language is an added advantage.
Contact - 8108671430
Email - Shwetag17@hexaware.com
