International Voice Process

Job Summary:

We are looking for enthusiastic and customer-focused professionals to join our international voice support team. The role involves handling inbound and outbound calls from global customers, resolving queries, and ensuring high levels of customer satisfaction.

Key Responsibilities:

• Handle customer calls professionally and efficiently for international clients.

• Resolve customer queries, complaints, and issues within the defined timelines.

• Provide accurate information and guidance related to products or services.

• Maintain call logs and update customer information in the system.

• Ensure adherence to quality and performance targets.

• Collaborate with internal teams to resolve complex issues.

• Maintain a positive, empathetic, and professional attitude toward customers at all times.

Requirements:

• Excellent verbal communication skills in English.

• Ability to handle calls under pressure and manage multiple tasks.

• Flexibility to work in night shifts and rotational week-offs.

• Prior experience in international voice process or BPO will be an added advantage.

• Basic computer knowledge and typing skills.

• Strong listening and problem-solving skills.

Education:

• Minimum qualification: Graduate / Undergraduate (any stream)

Perks & Benefits:

• Attractive salary with performance-based incentives.

• Transport facility (as per company policy).

• Opportunity to work in a global environment.

• Growth and learning opportunities within the organization.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this International Voice Process job

1. What is the eligibility criteria to apply for this International Voice Process job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹22000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this International Voice Process job?
   Ans: This International Voice Process job will have 5 working days.
4. Are there any charges applicable while applying or joining this International Voice Process job?
   Ans: No, there is no fee applicable for applying this International Voice Process job and during the employment with the company, i.e., Hellowork Consultants.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Voice Process role?
   Ans: There is an immediate opening of 99 International Voice Process at Hellowork Consultants
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this International Voice Process job?
   Ans: This International Voice Process job has Rotational Shift.