International Voice Process

22,000 - 36,000 /month

Avp Vigilant Technology Private Limited

Koramangala, Bangalore

0 - 5 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: Cab, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

Job Title: Customer Service Executive – International Voice Process

Location: Bangalore
Employment Type: Full-Time

Job Summary

We are looking for enthusiastic and customer-focused Customer Service Executives to handle international voice support. The role involves assisting global customers, resolving queries, and ensuring a high level of customer satisfaction through effective communication.

Key Responsibilities

Handle inbound/outbound calls for international customers
Provide accurate information and resolve customer queries efficiently
Maintain a professional, positive, and empathetic tone on every call
Document customer interactions and update records in CRM systems
Meet quality, productivity, and compliance standards
Escalate complex issues to the appropriate team when required

Required Skills & Qualifications

Excellent verbal communication skills in English
Strong problem-solving and customer-handling skills
Ability to work in rotational shifts (including night shifts)
Basic computer knowledge and familiarity with CRM tools
Customer-centric attitude with attention to detail

Experience Range

Minimum: 0–1 year (Freshers welcome)
Maximum: 4–5 years in International Voice/Customer Support

Salary Range

Minimum: ₹2.8LPA
Maximum: ₹5.5 LPA
(Salary depends on experience, communication skills, and interview performance)

Perks & Benefits

Performance-based incentives
Night shift allowances
Paid training and career growth opportunities
Health insurance and other company benefits
Friendly and inclusive work environment

Work Location

Bangalore (On-site)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this International Voice Process job

What skills and experience do you need for this International Voice Process job?
Ans : To apply for this International Voice Process job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-5 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹22,000-₹36,000 per month in this International Voice Process position.
What shift and timings does this job follow?
Ans : This International Voice Process job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Koramangala, Bangalore.
How many vacancies are there for this International Voice Process job?
Ans : There are 10 vacancies for this International Voice Process role.
Is this job open for all genders?
Ans : Yes, this International Voice Process job is open for both male and female candidates.
What work will you do in this role?
Ans : As a International Voice Process, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this International Voice Process position is Koramangala, Bangalore.
Who is the right fit for this International Voice Process job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-5 years of experience is the right fit for this International Voice Process job.
What makes this International Voice Process job a good opportunity?
Ans : This International Voice Process job is a good opportunity as it offers a salary between ₹22,000-₹36,000 per month. This is a Full Time job and has 10 openings.