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International Voice Process

salary 18,000 - 30,000 /month
company-logo
job companyAbc First
job location Bellandur, Bangalore
job experience0 - 2 years Experience in Customer Support / TeleCaller
Replies in 24hrs
25 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a International Voice Process to join our team at Abc First. The role offers ₹ 18,000 - ₹ 30,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working + 1 day rotational off during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this International Voice Process job

  1. Can freshers or experienced candidates apply for this International Voice Process role?
    Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this International Voice Process role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹18,000-₹30,000 per month in this International Voice Process position.
  3. What shift and timings does this job follow?
    Ans : This International Voice Process job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Bellandur, Bangalore.
  5. How many vacancies are there for this International Voice Process job?
    Ans : There are 25 vacancies for this International Voice Process role.
  6. Is this job open for all genders?
    Ans : Yes, this International Voice Process job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a International Voice Process, you will work on skills like Computer Knowledge, Domestic Calling.
  8. What is the job location for this position?
    Ans : The job location for this International Voice Process position is Bellandur, Bangalore.
  9. Who is the right fit for this International Voice Process job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-2 years of experience is the right fit for this International Voice Process job.
  10. What makes this International Voice Process job a good opportunity?
    Ans : This International Voice Process job is a good opportunity as it offers a salary between ₹18,000-₹30,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 30000

Regional Languages

Hindi

Contact Person

Srividya

Interview Address

Manyata Tech Park, Nagawara, Bellandur, Bangalore
Posted 18 hours ago
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