Job Title: Tax Analyst – International Voice Process
· Handle inbound and outbound international calls to assist customers with tax-related queries, products, and services.
· Clearly and professionally explain company offerings to existing and potential customers.
· Gather, verify, and update customer information accurately in the system.
· Identify customer needs by asking relevant questions and providing effective solutions.
· Address and resolve customer issues promptly while maintaining high service standards.
· Process product orders and service requests efficiently.
· Recommend appropriate solutions based on customer requirements and company policies.
Eligibility Criteria:
· Experience: Freshers are eligible to apply.
· Education: Graduate in any discipline (Commerce background preferred but not mandatory).
Skills:
· Excellent verbal and written communication skills in English.
· Strong interpersonal, listening, and problem-solving abilities.
· Professional demeanor with a customer-centric approach.
· Willingness to work in an international voice process and night shifts.
· Salary Package: ₹2.4 LPA-3LPA
· Shift Timing: Night Shift (8:00 PM – 6:00 AM)
· Working Days: 6 days a week
· No Cab Facility.
· Location: Begumpet, Hyderabad (Near Prakash Nagar Metro Station)