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International Voice Process Agent

salary 18,000 - 21,000 /month
company-logo
job companyWebtech Software Solutions
job location Electronic City, Bangalore
job experience0 - 6 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

International Calling

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Rotational Shift
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Job Benefits: Cab, Insurance, PF
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PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a International Voice Process Agent to join our team at Webtech Software Solutions. The role offers ₹18000 - ₹21000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this International Voice Process Agent job

  1. What is the eligibility criteria to apply for this International Voice Process Agent job?
    Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹18000 - ₹21000 per month that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this International Voice Process Agent job?
    Ans: This International Voice Process Agent job will have 5 working days.
  4. Are there any charges applicable while applying or joining this International Voice Process Agent job?
    Ans: No, there is no fee applicable for applying this International Voice Process Agent job and during the employment with the company, i.e., Webtech Software Solutions.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this International Voice Process Agent role?
    Ans: There is an immediate opening of 50 International Voice Process Agent at Webtech Software Solutions
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this International Voice Process Agent job?
    Ans: This International Voice Process Agent job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

PF, Insurance, Cab

Skills Required

International Calling

Shift

Rotational

Contract Job

No

Salary

₹ 18000 - ₹ 21000

English Proficiency

Yes

Contact Person

Shiny

Interview Address

5th Floor, Trifecta Adatto, 21, ITPL Main Road, Garudachar Palya
Posted 16 hours ago
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Job Hai > Jobs in Bangalore > Customer Support / TeleCaller Jobs in Bangalore > International Voice Process Agent