Customer Support International Voice Process Agent

17,000 - 20,750 /month*

Sutherland

Adarsh Nagar, Navi Mumbai, Mumbai

₹2,750 incentives included

Freshers in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, PF

Job Description

We are looking for a International Voice Process Agent to join our team at Sutherland. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹17,000 - ₹20,750 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support International Voice Process Agent job

Can freshers or experienced candidates apply for this Customer Support International Voice Process Agent role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support International Voice Process Agent role.
How much can you earn in this position?
Ans : You can earn between ₹17,000-₹20,500 per month in this Customer Support International Voice Process Agent position.
What shift and timings does this job follow?
Ans : This Customer Support International Voice Process Agent job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Adarsh Nagar, Navi Mumbai, Mumbai.
How many vacancies are there for this Customer Support International Voice Process Agent job?
Ans : There are 50 vacancies for this Customer Support International Voice Process Agent role.
Is this job open for all genders?
Ans : Yes, this Customer Support International Voice Process Agent job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support International Voice Process Agent, you will work on skills like International Calling.
What is the job location for this position?
Ans : The job location for this Customer Support International Voice Process Agent position is Adarsh Nagar, Navi Mumbai, Mumbai.
Who is the right fit for this Customer Support International Voice Process Agent job?
Ans : A candidate having skills like International Calling is the right fit for this Customer Support International Voice Process Agent job.
What makes this Customer Support International Voice Process Agent job a good opportunity?
Ans : This Customer Support International Voice Process Agent job is a good opportunity as it offers a salary between ₹17,000-₹20,500 per month. This is a Full Time job and has 50 openings.