International Voice Process Agent

20,000 - 23,000 /month

Space Solution

Rabale, Navi Mumbai

1 - 4 years Experience in Customer Support / TeleCaller

Replies in 24hrs

45 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

Females Only

5 days working | Night Shift

Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a International Voice Process Agent to join our team at Space Solution. The role offers ₹20000 - ₹23000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this International Voice Process Agent job

What is the eligibility criteria to apply for this International Voice Process Agent job?
Ans: The candidate should be 12th Pass and above and above with 1 - 4 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹23000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this International Voice Process Agent job?
Ans: This International Voice Process Agent job will have 5 working days.
Are there any charges applicable while applying or joining this International Voice Process Agent job?
Ans: No, there is no fee applicable for applying this International Voice Process Agent job and during the employment with the company, i.e., Space Solution.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Voice Process Agent role?
Ans: There is an immediate opening of 45 International Voice Process Agent at Space Solution
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Voice Process Agent job?
Ans: This International Voice Process Agent job has Night Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Cab, Insurance, PF, Medical Benefits

Skills Required

International Calling

Shift

Night

Salary

₹ 20000 - ₹ 23000

English Proficiency

Yes

Contact Person

Gaurav Shah

Interview Address

Call me for interview

Posted 10+ days ago

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Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > International Voice Process Agent