We are looking for a International Voice Process Agent to join our team at Space Solution. The role offers ₹15000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.
अन्य डिटेल्स
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.
More about this International Voice Process Agent job
What is the eligibility criteria to apply for this International Voice Process Agent job?
Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this International Voice Process Agent job?
Ans: This International Voice Process Agent job will have 5 working days.
Are there any charges applicable while applying or joining this International Voice Process Agent job?
Ans: No, there is no fee applicable for applying this International Voice Process Agent job and during the employment with the company, i.e., Space Solution.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Voice Process Agent role?
Ans: There is an immediate opening of 50 International Voice Process Agent at Space Solution
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Voice Process Agent job?
Ans: This International Voice Process Agent job has Night Shift.
Candidates can call HR for more info.
और देखें
अन्य डिटेल्स
Incentives
No
No. Of Working Days
5
Benefits
Cab, PF, Insurance, Medical Benefits
Skills Required
International Calling
Shift
Night
Contract Job
No
Salary
₹ 15000 - ₹ 20000
English Proficiency
Yes
संपर्क व्यक्ति
Gaurav Shah
इंटरव्यू ऐड्रेस
403, Nav Santosh Apartment
Posted a day ago
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