Customer Support International Voice Process Agent

9,500 - 18,500 /month*

Sine Fine Infotech

Lakhanpur, Kanpur

₹3,000 incentives included

6 - 36 months Experience in Customer Support / TeleCaller

53 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Night Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a International Voice Process Agent to join our team at Sine Fine Infotech to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹9500 - ₹18500 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support International Voice Process Agent job

What skills and experience do you need for this Customer Support International Voice Process Agent job?
Ans : To apply for this Customer Support International Voice Process Agent job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 1-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support International Voice Process Agent job ranges between ₹9,500-₹18,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support International Voice Process Agent job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Lakhanpur, Kanpur.
How many vacancies are there for this Customer Support International Voice Process Agent job?
Ans : There are 53 vacancies for this Customer Support International Voice Process Agent role.
Is this job open for all genders?
Ans : Yes, this Customer Support International Voice Process Agent job is open for both male and female candidates.
What are the key responsibilities of this Customer Support International Voice Process Agent job?
Ans : As a Customer Support International Voice Process Agent, key responsibilities include skills like Computer Knowledge, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support International Voice Process Agent position is Lakhanpur, Kanpur.
Who is the right fit for this Customer Support International Voice Process Agent job?
Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution with 1-3 years of experience is the right fit for this Customer Support International Voice Process Agent job.
What makes this Customer Support International Voice Process Agent job a good opportunity?
Ans : This Customer Support International Voice Process Agent job is a good opportunity as it offers a salary between ₹9,500-₹18,500 per month. This is a Full Time job and has 53 openings.