International Voice Process Agent

24,000 - 28,000 /month

Jvw Technologies Private Limited

Hebbal, Bangalore

6 - 60 months Experience in Customer Support / TeleCaller

49 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, PF

Job Description

We are looking for a International Voice Process Agent (International BPO )to join our team at JVW Technologies Private Limited. The role offers ₹24,000 - ₹28,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this International Voice Process Agent job

What are the eligibility criteria for this International Voice Process Agent job?
Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience for this International Voice Process Agent job offered by Jvw Technologies Private Limited in Hebbal, Bangalore.
What salary is offered for this International Voice Process Agent job?
Ans : The salary for this International Voice Process Agent job ranges between ₹24,000-₹28,000 per month.
What shift and timings does this job follow?
Ans : This International Voice Process Agent job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hebbal, Bangalore.
How many openings are available for this position?
Ans : There are 49 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Voice Process Agent job is open for both male and female candidates.
Where is this job located?
Ans : This International Voice Process Agent job is located in Hebbal, Bangalore.
Why should you apply for this International Voice Process Agent job?
Ans : This International Voice Process Agent job offers a salary between ₹24,000-₹28,000 per month. This is a Full Time opportunity and has 49 openings available.