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Customer Support International Voice Process Agent

salary 35,000 - 65,000 /month
company-logo
job companyAccenture
job location Vikhroli (West), Mumbai
job experience1 - 6+ years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

International Calling

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a International Voice Process Agent to join our team at Accenture to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹35,000 - ₹65,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is 12th Pass and 1 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support International Voice Process Agent job

  1. What qualifications and experience are required for this Customer Support International Voice Process Agent position?
    Ans : Candidates should have a 12th Pass and above qualification with 1-7 years of experience and skills like International Calling.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support International Voice Process Agent job ranges between ₹35,000-₹65,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International Voice Process Agent job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Vikhroli (West), Mumbai.
  5. How many vacancies are there for this Customer Support International Voice Process Agent job?
    Ans : There are 50 vacancies for this Customer Support International Voice Process Agent role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International Voice Process Agent job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support International Voice Process Agent job?
    Ans : As a Customer Support International Voice Process Agent, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support International Voice Process Agent position is Vikhroli (West), Mumbai.
  9. Who is the right fit for this Customer Support International Voice Process Agent job?
    Ans : A candidate having skills like International Calling with 1-7 years of experience is the right fit for this Customer Support International Voice Process Agent job.
  10. What makes this Customer Support International Voice Process Agent job a good opportunity?
    Ans : This Customer Support International Voice Process Agent job is a good opportunity as it offers a salary between ₹35,000-₹65,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, PF, Medical Benefits, Insurance

Skills Required

International Calling

Shift

Night

Contract Job

No

Salary

₹ 35000 - ₹ 65000

English Proficiency

Yes

Contact Person

Deepika Rajput

Interview Address

malad mindspace, Malad (West), Mumbai
Posted 4 hours ago
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