International Voice Care Agent

15,000 - 18,000 /month

Space Solution

Ghansoli, Navi Mumbai

6 - 48 months Experience in Customer Support / TeleCaller

Replies in 24hrs

40 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

10th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab, PF

Job Description

We are looking for a International Voice Care Agent to join our team at Space Solution. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0.5 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this International Voice Care Agent job

What is the eligibility criteria to apply for this International Voice Care Agent job?
Ans: The candidate should be 10th Pass and above and above with 6 months - 4 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this International Voice Care Agent job?
Ans: This International Voice Care Agent job will have 5 working days.
Are there any charges applicable while applying or joining this International Voice Care Agent job?
Ans: No, there is no fee applicable for applying this International Voice Care Agent job and during the employment with the company, i.e., Space Solution.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Voice Care Agent role?
Ans: There is an immediate opening of 40 International Voice Care Agent at Space Solution
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Voice Care Agent job?
Ans: This International Voice Care Agent job has Night Shift.