Customer Support International Travel Consultant

25,000 - 32,000 /month

Bsln Consultancy Llp

Sector 49 Gurgaon, Gurgaon

0 - 4 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab

Job Description

Graduation is compulsory

Freshers – BSc/Btech/BCA do not apply. (Btech/BCA/BSc with CSA experience will be considered)

Anyone with HR position will not be considered.

Shift: Rotational Shift

Working days/hours: 5 days a week, 9 hours a day

Key Responsibilities:

· Handle voice calls to assist Airline Premium Passengers with reservations, cancellations, rebooking, and general travel inquiries.

· Provide accurate and timely information regarding flight schedules, fares, and policies.

· Resolve customer complaints and provide appropriate solutions within set timelines.

· GDS – Hands on experience in Amadeus or Galileo will be an added advantage

· Maintain a high level of professionalism and empathy with customers at all times.

· Document all interactions clearly and accurately in the system.

· Escalate complex issues to senior support or supervisors as needed.

· Should be flexible to work in shifts in a 24X7 operation with rotational week-offs as per process requirements

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Support International Travel Consultant job

Can freshers or experienced candidates apply for this Customer Support International Travel Consultant role?
Ans : Candidates who have a Graduate and above qualification with 0-4 years of experience can apply for this Customer Support International Travel Consultant role.
What salary is offered for this Customer Support International Travel Consultant job?
Ans : The salary for this Customer Support International Travel Consultant job ranges between ₹25,000-₹32,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support International Travel Consultant job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 49 Gurgaon, Gurgaon.
How many vacancies are there for this Customer Support International Travel Consultant job?
Ans : There are 5 vacancies for this Customer Support International Travel Consultant role.
Is this job open for all genders?
Ans : Yes, this Customer Support International Travel Consultant job is open for both male and female candidates.
What does the role of Customer Support International Travel Consultant involve?
Ans : As a Customer Support International Travel Consultant, your work will involve skills like International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support International Travel Consultant position is Sector 49 Gurgaon, Gurgaon.
Who is the right fit for this Customer Support International Travel Consultant job?
Ans : A candidate having skills like International Calling, Query Resolution with 0-4 years of experience is the right fit for this Customer Support International Travel Consultant job.
What makes this Customer Support International Travel Consultant job a good opportunity?
Ans : This Customer Support International Travel Consultant job is a good opportunity as it offers a salary between ₹25,000-₹32,000 per month. This is a Full Time job and has 5 openings.