We are looking for a International Telesales Executive to join our team at First Source Solution. The role offers ₹17000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0.5 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.
More about this International Telesales Executive job
What is the eligibility criteria to apply for this International Telesales Executive job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹17000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this International Telesales Executive job?
Ans: This International Telesales Executive job will have 5 working days.
Are there any charges applicable while applying or joining this International Telesales Executive job?
Ans: No, there is no fee applicable for applying this International Telesales Executive job and during the employment with the company, i.e., First Source Solution.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Telesales Executive role?
Ans: There is an immediate opening of 28 International Telesales Executive at First Source Solution
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Telesales Executive job?
Ans: This International Telesales Executive job has Rotational Shift.
Candidates can call HR for more info.
Read More
Other Details
Incentives
No
No. Of Working Days
5
Benefits
Cab, Meal, Insurance, PF, Medical Benefits
Shift
Rotational
Contract Job
No
Salary
₹ 17000 - ₹ 30000
English Proficiency
No
Contact Person
Juveria
Interview Address
Malad West
Posted 10+ days ago
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