Customer Support International Sales Executive

Job Description – International Sales Executive

Company: ICERT Global

Position: International Sales Executive

Job Overview

We are looking for a motivated and target-oriented International Sales Executive to generate new business opportunities, build strong customer relationships and drive sales growth in international markets.

Roles and Responsibilities

• Generate new sales opportunities and maintain relationships with existing customers.

• Make outbound calls to potential international customers and follow up on sales leads.

• Communicate with prospective clients to understand their requirements and promote relevant courses and services.

• Respond to customer queries and share additional information through email.

• Research and implement strategies to improve customer engagement and conversion rates.

• Maintain accurate records of leads, customer interactions and completed sales.

• Address customer concerns and resolve complaints professionally.

• Prepare and submit weekly sales performance reports.

Key Skills

• Excellent verbal and written communication skills.

• Strong negotiation and convincing abilities.

• Customer relationship management skills.

• Good interpersonal and problem-solving skills.

• Basic knowledge of MS Excel and CRM tools.

• Ability to work with sales targets and deadlines.

• Confidence in communicating with international clients.

Ideal Candidate

A proactive, enthusiastic and results-driven individual with a strong interest in international sales, client communication and business development.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.