We are looking for a International Outbound Voice Executive to join our team at Pemlix Technology Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹10000 - ₹17000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 10th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.
More about this International Outbound Voice Executive job
What is the eligibility criteria to apply for this International Outbound Voice Executive job?
Ans: The candidate should be 10th Pass and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹17000 per month + Incentives that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this International Outbound Voice Executive job?
Ans: This International Outbound Voice Executive job will have 6 working days.
Are there any charges applicable while applying or joining this International Outbound Voice Executive job?
Ans: No, there is no fee applicable for applying this International Outbound Voice Executive job and during the employment with the company, i.e., Pemlix Technology Solutions Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this International Outbound Voice Executive role?
Ans: There is an immediate opening of 20 International Outbound Voice Executive at Pemlix Technology Solutions Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this International Outbound Voice Executive job?
Ans: This International Outbound Voice Executive job has Day Shift.