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Customer Support International Outbound Voice Executive

salary 17,000 - 20,000 /month
company-logo
job companyHexaware
job location Mahape, Navi Mumbai
job experienceFreshers in Customer Support / TeleCaller
60 Openings
full_time Full Time

Skills Required

Computer Knowledge
International Calling

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 5 days working | Night Shift
star
Job Benefits: Cab, PF, Insurance
star
PAN Card, Aadhar Card

Job Description

We are looking for a International Outbound Voice Executive to join our team at Hexaware. The role offers ₹ 17,000 - ₹ 20,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support International Outbound Voice Executive job

  1. Can freshers or experienced candidates apply for this Customer Support International Outbound Voice Executive role?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support International Outbound Voice Executive role.
  2. What salary is offered for this Customer Support International Outbound Voice Executive job?
    Ans : The salary for this Customer Support International Outbound Voice Executive job ranges between ₹17,000-₹20,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International Outbound Voice Executive job follows a Night shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Mahape, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 60 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International Outbound Voice Executive job is open for both male and female candidates.
  7. What does the role of Customer Support International Outbound Voice Executive involve?
    Ans : As a Customer Support International Outbound Voice Executive, your work will involve skills like Computer Knowledge, International Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support International Outbound Voice Executive job is located in Mahape, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, International Calling along is ideal for this Customer Support International Outbound Voice Executive job.
  10. Why should you apply for this Customer Support International Outbound Voice Executive job?
    Ans : This Customer Support International Outbound Voice Executive job offers a salary between ₹17,000-₹20,000 per month. This is a Full Time opportunity and has 60 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Insurance, PF

Skills Required

International Calling, Computer Knowledge, Voice process, English Communication

Shift

Night

Contract Job

No

Salary

₹ 17000 - ₹ 20000

Contact Person

Arashdeep Kaur

Interview Address

Airoli
Posted a day ago
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