International Non Voice Process

International Chat Process

expertise in cryptocurrency, equity markets, ETFs, mutual funds, wealth management, and trade settlements. The ideal candidate will have hands-on experience in trading, corporate actions, taxation, and investment advisory, along with solid knowledge of NISM compliance. This role involves market analysis, trade processing, and supporting investment clients with high-quality financial insights.

Work Mode: Work From Office
Process: International
Position: Chat Process Associate – L1

Interview Process:
HR Round → Ops Round → Client Feedback → Versant Round

Skill Set:

• Excellent written and verbal English communication

• Typing speed approx 35 WPM with 95% accuracy

• No MTI / RTI

• Ability to handle 2 or more concurrent chats

Qualification: Graduate / Undergraduate
Experience:
Minimum 6 months of BPO Chat / Voice experience (BFSI / Customer Support preferred)

Language Proficiency: B2 / C1 in English
Salary: Up to ₹32,000 CTC (Chat)
Shift: Rotational (Male & Female)

Location:
Sector-30, Gurugram, Haryana – 122001

Roles & Responsibilities:

• Customer assistance and issue resolution

• Chat handling & documentation

• End-to-end customer support

Cab Facility:
✔ Yes (Both sides)
✔ Male candidates opting for self-travel can receive ₹180/day travel allowance (working days)

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.