Travel Consultant

45,000 - 63,000 /month*

Talent Navigator

DLF CITY PHASE 3, Gurgaon

₹8,000 incentives included

6+ months Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi

Graduate and above

All genders

09:00 AM - 06:00 PM | 5 days working | Rotational Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Travel Consultant to join our team at IGT SOLUTIONS. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹ 45,000 - ₹ 63,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Travel Consultant job

What skills and experience do you need for this Travel Consultant job?
Ans : To apply for this Travel Consultant job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process along with 1-7 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹45,000-₹63,000 per month in this Travel Consultant position.
What shift and timings does this job follow?
Ans : This Travel Consultant job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in DLF CITY PHASE 3, Gurgaon.
How many vacancies are there for this Travel Consultant job?
Ans : There are 10 vacancies for this Travel Consultant role.
Is this job open for all genders?
Ans : Yes, this Travel Consultant job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Travel Consultant, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Travel Consultant position is DLF CITY PHASE 3, Gurgaon.
Who is the right fit for this Travel Consultant job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process with 1-7 years of experience is the right fit for this Travel Consultant job.
What makes this Travel Consultant job a good opportunity?
Ans : This Travel Consultant job is a good opportunity as it offers a salary between ₹45,000-₹63,000 per month. This is a Full Time job and has 10 openings.