jobhai.com logoA Naukri Group company
loginLogin చేయండిHire Local Staff/hire

Customer Support International Non Voice Process

salary 25,000 - 38,000 /month
company-logo
job companyTtec
job location Makarba, Ahmedabad
job experience6+ months Experience in Customer Support / TeleCaller
50 Openings
full_time ఫుల్ టైమ్

కావాల్సిన Skills

International Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, Meal, PF

Job వివరణ

We are looking for a International Non Voice Process to join our team at TTEC. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹25,000 - ₹38,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 6 months - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

ఇతర details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Support International Non Voice Process job

  1. Who is eligible to apply for this Customer Support International Non Voice Process job at Ttec?
    Ans : Candidates should have a Graduate and above qualification and skills like International Calling, Non-voice/Chat Process for this Customer Support International Non Voice Process job offered by Ttec.
  2. How much can you earn in this position?
    Ans : You can earn between ₹25,000-₹38,000 per month in this Customer Support International Non Voice Process position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International Non Voice Process job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Makarba, Ahmedabad.
  5. How many vacancies are there for this Customer Support International Non Voice Process job?
    Ans : There are 50 vacancies for this Customer Support International Non Voice Process role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International Non Voice Process job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support International Non Voice Process, you will work on skills like International Calling, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support International Non Voice Process position is Makarba, Ahmedabad.
  9. Who is the right fit for this Customer Support International Non Voice Process job?
    Ans : A candidate having skills like International Calling, Non-voice/Chat Process with 1-7 years of experience is the right fit for this Customer Support International Non Voice Process job.
  10. What makes this Customer Support International Non Voice Process job a good opportunity?
    Ans : This Customer Support International Non Voice Process job is a good opportunity as it offers a salary between ₹25,000-₹38,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
మరింత చదవండిdown-arrow

ఇతర details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Meal, PF

Skills Required

Non-voice/Chat Process, International Calling

Shift

Rotational

Contract Job

No

Salary

₹ 25000 - ₹ 38000

English Proficiency

Yes

Contact Person

Sagar Zubair Ansari

ఇంటర్వ్యూ అడ్రస్

Sarkhej- Okaf, Sarkhej- Okaf, Ahmedabad
Posted a day ago
similar jobs

ఏకరీతి jobsకు Apply చేయండి

₹ 26,000 - 36,000 per month
Heaven Nova
Sarkhej- Okaf, Ahmedabad
SkillsQuery Resolution, Computer Knowledge, Non-voice/Chat Process
కొత్త Job
10 Openings
₹ 29,000 - 38,000 per month
Arise Solution
Nehru Nagar, Ahmedabad
SkillsComputer Knowledge
50 Openings
₹ 25,000 - 30,000 per month
Credent Cold Chain Logistics Private Limited
Sindhu Bhavan Road, Ahmedabad
SkillsNon-voice/Chat Process, Computer Knowledge, Query Resolution, Domestic Calling
10 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates