Customer Service – Back Office (Chat Process)
Position: Customer Service – Back Office (Service & Sales | Chat Process – Non-Voice)
Location: Ahmedabad, Gujarat
Employment Type: Full-Time
Interview Mode: Virtual
Job Responsibilities
Handle customer queries through chat support.
Provide accurate, professional, and timely written resolutions.
Assist customers with both service-related and sales-related inquiries.
Deliver an excellent customer experience through effective written communication.
Meet quality, productivity, and customer satisfaction targets.
Eligibility Criteria
Freshers and experienced candidates can apply.
Excellent written English communication is mandatory.
Strong grammar with no grammatical errors is required.
Qualification: 10+3 Diploma / HSC / Any Graduate.
Basic computer knowledge is required.
Comfortable working in 24×7 rotational shifts.
Must be comfortable with the offered salary package.
Regular college students are not eligible.
No leave will be granted during the first 6 months of employment.
Salary & Benefits
CTC: ₹26,000 – ₹36,000 per month
5 Days Working
Night Shift Allowance
One-Way Cab Facility
Provident Fund (PF)
Group Insurance
Gratuity Benefits
Career Growth Opportunities