International Non Voice Process

19,000 - 37,000 /month*

Top Mnc

BTM 1st Stage, Bangalore

₹15,000 incentives included

0 - 3 years Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Meal, Insurance, PF

Job Description

We are looking for a International Non Voice Process to join our team at Top MNc. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹19,000 - ₹37,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this International Non Voice Process job

What skills and experience do you need for this International Non Voice Process job?
Ans : To apply for this International Non Voice Process job, candidates should have skills like Domestic Calling, International Calling, Non-voice/Chat Process along with 0-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this International Non Voice Process job ranges between ₹19,000-₹37,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This International Non Voice Process job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in BTM 1st Stage, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this International Non Voice Process job is open for both male and female candidates.
What are the key responsibilities of this International Non Voice Process job?
Ans : As a International Non Voice Process, key responsibilities include skills like Domestic Calling, International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This International Non Voice Process job is located in BTM 1st Stage, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling, Non-voice/Chat Process along with 0-3 years of experience is ideal for this International Non Voice Process job.
Why should you apply for this International Non Voice Process job?
Ans : This International Non Voice Process job offers a salary between ₹19,000-₹37,000 per month. This is a Full Time opportunity and has 50 openings available.