BPO Non Voice Process Executive

18,000 - 52,000 /month*

Conviction Hr

6th block Koramangala, Bangalore

₹10,000 incentives included

0 - 6 years Experience in Customer Support / TeleCaller

99 Openings

Incentives included

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, PF, Medical Benefits

Job Description

We are looking for a BPO Non Voice Process Executive to join our team at Customer First. The role offers ₹18000 - ₹52000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the rotational shift.

If interested, kindly do revert back with your resume on this WhatsApp number.•9751099311•

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this BPO Non Voice Process Executive job

Can freshers or experienced candidates apply for this BPO Non Voice Process Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-6 years of experience can apply for this BPO Non Voice Process Executive role.
What is the salary and job type for this role?
Ans : The salary for this BPO Non Voice Process Executive job ranges between ₹18,000-₹52,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This BPO Non Voice Process Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in 6th block Koramangala, Bangalore.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this BPO Non Voice Process Executive job is open for both male and female candidates.
What are the key responsibilities of this BPO Non Voice Process Executive job?
Ans : As a BPO Non Voice Process Executive, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This BPO Non Voice Process Executive job is located in 6th block Koramangala, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling along with 0-6 years of experience is ideal for this BPO Non Voice Process Executive job.
Why should you apply for this BPO Non Voice Process Executive job?
Ans : This BPO Non Voice Process Executive job offers a salary between ₹18,000-₹52,000 per month. This is a Full Time opportunity and has 99 openings available.