Customer Support International Non Voice Process

15,000 - 25,000 /month

Tiara Consultancy Service

Bhayander (West), Mumbai

1 - 2 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

All genders

09:00 AM - 06:00 PM | 5 days working | Night Shift

Job Benefits: Cab

Job Description

We are looking for a International Non Voice Process to join our team at Tiara Consultancy Service. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 15,000 - ₹ 25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Support International Non Voice Process job

What skills and experience do you need for this Customer Support International Non Voice Process job?
Ans : To apply for this Customer Support International Non Voice Process job, candidates should have skills like Domestic Calling, International Calling, Non-voice/Chat Process along with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support International Non Voice Process job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support International Non Voice Process job follows a Night shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bhayander (West), Mumbai.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support International Non Voice Process job is open for both male and female candidates.
What are the key responsibilities of this Customer Support International Non Voice Process job?
Ans : As a Customer Support International Non Voice Process, key responsibilities include skills like Domestic Calling, International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support International Non Voice Process job is located in Bhayander (West), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling, Non-voice/Chat Process along with 1-2 years of experience is ideal for this Customer Support International Non Voice Process job.
Why should you apply for this Customer Support International Non Voice Process job?
Ans : This Customer Support International Non Voice Process job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 5 openings available.