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Customer Support International Non Voice Process

salary 20,000 - 28,000 /month
company-logo
job companyTeleperfomance
job location Malad (East), Mumbai
job experienceFreshers in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 5 days working | Rotational Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a International Non Voice Process to join our team at Teleperfomance. The role offers ₹ 20,000 - ₹ 28,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support International Non Voice Process job

  1. Can freshers or experienced candidates apply for this Customer Support International Non Voice Process role?
    Ans : Candidates who have a Graduate and above qualification can apply for this Customer Support International Non Voice Process role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹20,000-₹28,000 per month in this Customer Support International Non Voice Process position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support International Non Voice Process job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Malad (East), Mumbai.
  5. How many vacancies are there for this Customer Support International Non Voice Process job?
    Ans : There are 25 vacancies for this Customer Support International Non Voice Process role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support International Non Voice Process job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support International Non Voice Process, you will work on skills like Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support International Non Voice Process position is Malad (East), Mumbai.
  9. Who is the right fit for this Customer Support International Non Voice Process job?
    Ans : A candidate having skills like Non-voice/Chat Process is the right fit for this Customer Support International Non Voice Process job.
  10. What makes this Customer Support International Non Voice Process job a good opportunity?
    Ans : This Customer Support International Non Voice Process job is a good opportunity as it offers a salary between ₹20,000-₹28,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Insurance, PF, Medical Benefits

Skills Required

Non-voice/Chat Process

Shift

Rotational

Contract Job

No

Salary

₹ 20000 - ₹ 28000

Contact Person

Samiksha Anant Navale

Interview Address

Teleperformance Towers, 1406 - A / 28, Malad, Mindspace, Malad West, Mumbai, Maharashtra
Posted 3 hours ago
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